Shipping Policy

Processing Time

All orders are processed within 1 to 2 business days after your purchase is confirmed.

Once your order has been prepared, you will receive a confirmation email with tracking information as soon as it becomes available.

Delivery Time

The estimated delivery time is 5 to 9 business days after your order has been shipped.

Please note that delivery times may vary slightly depending on your location, periods of high demand, or carrier delays.

Order Tracking

Once your order has been shipped, a tracking number will be sent to you by email so you can follow the progress of your package.

Shipping Address

Please make sure your shipping address is accurate when placing your order. Vellaro cannot be held responsible for delays or undelivered packages caused by an incorrect or incomplete address.

Package Marked as Delivered

If your package is marked as delivered by the carrier but you have not received it, we recommend checking with members of your household, your neighbors, or directly with the carrier.

You may also contact us so we can assist you with the next steps.

Need Help?

If you have any questions regarding your order or delivery, please contact us at the email address listed on our store.